Me and my husband used My Santos as our paralegal for our immigration case and My was always very sweet, funny, professional and respectful. She always made sure to return my calls or respond to my emails in a timely matter and kept me updated on our case frequently. She made sure we understood everything and helped us set up a payment plan which helped out financially. I would highly recommend this law firm to family and friends. We live in Asheville, NC but traveled to this agency in Charlotte, NC because of all the good oral reviews we have received from others in our community and I can certainly see why now! They are phenomenal and get straight to the point. My husband officially has his permanent residency and our case has been closed however we plan to return in a few years to apply for his U.S. Citizenship next!
Recently we have been receiving an extremely high volume of calls. We are doing our best, but at times we are unable to answer all calls, particularly at lunch time when there are fewer receptionists available. We are working to hire more receptionists.
In the meantime, if you are having trouble calling the front desk, please do the following:
If you are an existing client, or another person calling about an existing client, you may contact the assigned paralegal directly using the phone number and extension or email address provided here on the website. You may also come in person to the office and ask for the paralegal.
If you want a consultation to see about becoming a new client, you may come to the office in person and we will try to meet with you as soon as possible.
Thank you.